Marlene Heels

Our continued collaboration with the master shoemaker Gia Borghini featured in the most refined selection for Resort 2023. Our Marlene heels are constructed in our classic soft Italian calf leather and a unique PVC transparent strap. These heels are a chic and minimalist staple for the Silvia Tcherassi Resort collection. They feature criss-cross straps that can be tied at the ankle. It is a very well-supported and comfortable shoe that gives stability to one's foot. In a purple hue that lends itself to be color-blocked or used to add a pop of color. This style can take you from season to season and it is available in multiple colorways.

SIZE	FR	IT	US	UK	JP	CN
XXS	34	38	0	6	5	155/76A
XS	36	40	2-4	8	7	155/80A
S	38	42	4-6	10	9	160/84A
M	40	44	8	12	11	165/88A
L	42	46	10	14	13	170/92A
2L	44	48	12	16	15	175/96A

Shipping charges, taxes and international orders

You are responsible for the shipping charges associated with the delivery of the products you purchase on the Website. The applicable sales taxes amount and the shipping charges are specified on the total amount due. For the countries where taxes and customs charges cannot be calculated, you will be required to pay them to the courier at delivery.

For shipments within state of Florida sales taxes will be charged.

SVT will assume the costs of shipping within the territory of the United States of America when the purchase is worth more than USD $500.

For international orders (those that will be sent outside the territory of the United States of America), SVT is not responsible for any applicable taxes and custom duties and taxes. As the recipient, the customer will be responsible and liable for all import duties, customs and local sales taxes applicable by the country where the merchandise is been shipped to. Payment of these charges are necessary to release your order from customs on arrival.

Returns

The merchandise purchased on the Website can be returned within seven (7) days of receipt. Merchandise should be returned in its original condition, unused, unworn, unwashed, unaltered, undamaged and with the original tags. Your items must be returned in the original packaging, including boxes, bags and other packaging materials. If your return does not meet the conditions listed, the package will be sent back to you. Returns that are damaged will not be accepted and will be returned to the customer.

Please note that orders must be returned from within the same country they were originally shipped to. You are responsible for the shipping and customs costs associated with the return of the products. To return merchandise, please use the provided UPS return label.

Remember that items such as sunglasses, fragrance, hats, scarfs, swimwear, promotional, sale and discounted items, and customized items cannot be returned.

Refunds

Once your package is receive, please allow three (3) to seven (7) business days for your return to be processed. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

The time needed to process your refund may vary based on the payment method used.

Credit card: our bank will reimburse you within seven (7) business days of the return acceptance confirmation e-mail. The time it takes to restore the credit back to your account depends on the credit card issuer.

The costs of shipping and any import taxes or other taxes and duties paid are non-refundable.

Final Sale

The products identified as “Final Sale” are not eligible for return, exchange or store credit.

Repairs

SVT will repair without charges any damaged bracelets, necklaces and earrings, if the damage occurs within three (3) months of purchase. Any of those items damaged over 3 months from the purchase date are subject to repair fees. The customer is responsible for all shipping charges.

To request a repair please email us at onlinestore@silviatcherassi.com with a brief explanation of your repair request. You will receive an email in which SVT indicate if the repair proceeds free of charges or not and the authorization number of repair, which must be indicate in the shipment.

Please ship the package to the address below:

SVT Designs Inc.

Attn. Customer Service Authorization repair number: 400 University Drive Suite 200

Coral Gables, FL, 33134 USA

For your security, please ship your item with a recognize courier, SVT is not responsible for items damaged or lost in transit upon the receipt of the item.

Upon receipt of your package, we will email you with the approximated repair time.