Terms And Conditions

SVT Designs Inc. (hereinafter “SVT”), an American company having its principal place of business at 400 University Drive, Suite 200, Coral Gables, FL 33134, USA, recognizes the importance for its users and customers to maintain the confidentiality, integrity and security of their non-public personally identifiable information (hereinafter “Personal Data”), and hereby informs you that Personal Data which you provided to SVT through the website www.silviatcherassi.com (hereinafter the “Website”), as well as those which you possibly provide at the boutiques SILVIA TCHERASSI and/or the companies that have direct relation with the trademark SILVIA TCHERASSI and related trademarks will be processed in compliance with current applicable laws on privacy.

Refunds

Once your package is receive, please allow three (3) to seven (7) business days for your return to be processed. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

The time needed to process your refund may vary based on the payment method used.

• Credit card: our bank will reimburse you within seven (7) business days of the return acceptance confirmation e-mail. The time it takes to restore the credit back to your account depends on the credit card issuer.

The costs of shipping and any import taxes or other taxes and duties paid are non-refundable.

Final Sale

The products identified as “Final Sale” are not eligible for return, exchange or store credit.

Repairs

SVT will repair without charges any damaged bracelets, necklaces and earrings, if the damage occurs within three (3) months of purchase. Any of those items damaged over 3 months from the purchase date are subject to repair fees. The customer is responsible for all shipping charges.

To request a repair please email us at onlinestore@silviatcherassi.com with a brief explanation of your repair request. You will receive an email in which SVT indicate if the repair proceeds free of charges or not and the authorization number of repair, which must be indicate in the shipment.

Please ship the package to the address below:

SVT Designs Inc.

Attn. Customer Service Authorization repair number: 400 University Drive Suite 200

Coral Gables, FL, 33134 USA

For your security, please ship your item with a recognize courier, SVT is not responsible for items damaged or lost in transit upon the receipt of the item.

Upon receipt of your package, we will email you with the approximated repair time.

All prices are in US Dollars. Prices may change without notice from time to time. The prices do not include taxes and shipping charges. The sales taxes applied in accordance with applicable state and local regulations based on your shipping address, this is for shipments within the territory of the United States of America. Sales taxes will be charged only in shipments within the state of Florida (United States of America). You are responsible for the shipping charges associated with the delivery of the products you purchase on the Website. The applicable sales taxes amount and the shipping charges are specified on the total amount due.

SVT will assume the costs of shipping within the territory of the United States of America when the purchase is worth more than USD $500.

For international orders (those that will be sent outside the territory of the United States of America), SVT is not responsible for any applicable taxes and custom fees/taxes, these will be charged to the client.

Payment can be made by Visa, Mastercard and American Express.

SVT Designs Inc. (hereinafter “SVT”), an American company having its principal place of business at 400 University Drive, Suite 200, Coral Gables, FL 33134, USA, recognizes the importance for its users and customers to maintain the confidentiality, integrity and security of their non-public personally identifiable information (hereinafter “Personal Data”), and hereby informs you that Personal Data which you provided to SVT through the website www.silviatcherassi.com (hereinafter the “Website”), as well as those which you possibly provide at the boutiques SILVIA TCHERASSI and/or the companies that have direct relation with the trademark SILVIA TCHERASSI and related trademarks will be processed in compliance with current applicable laws on privacy.

1. Type and source of Data

Browsing data

The computer systems and software procedures in charge of the Website's operation acquire, during their normal operation, some personal data (so-called log files) the transmission of which is implicit in the use of internet communication protocols.

This information is not collected in order to associate it with identified data holders but because of its very nature, can allow the identification of users through treatment and integration with data held by third parties. This category includes the IP addresses or domain names of the computers used by the users to connect to the Website, URI (Uniform Resource Identifier) form addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (done, error, among others) and other parameters concerning the user's operating system and computer environment.

These data are used with the sole purpose of obtaining anonymous statistical information concerning the use of the Website and to check its correct operation.

Personal Data voluntarily provided by the data subject

SVT collects and will process the Personal Data you directly and voluntarily provided through the Website in order to register to the Website for receiving information on SVT products and services and/or SILVIA TCHERASSI and/or to contact our customer service, as well as those which you may provide by completing the customer contact card at the boutiques SILVIA TCHERASSI.

Personal Data means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address, phone number or other contact information, whether at work or at home.

Furthermore, sending e-mail messages through the Website and to the addresses mentioned on the Website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional Personal Data as is contained in the message(s).

Protecting Children
We take special care to protect the safety and privacy of children. Our site is a general audience site. Nevertheless, we do not permit children under age 18, to register on our site for any product or service. We do not collect or solicit personal information about users under age 18. Children under age 18 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in your children's online activities and use parental control or other Internet filtering technology to supervise your children's access to the Internet.

2. Purpose of processing

Your Personal Data may be processed for the following purposes:

To respond to and meet all your requests and thus manage your relationship with the trademark SILVIA TCHERASSI.
To fulfill of all the obligations imposed by laws and regulations currently in force.

Furthermore, and subject to your prior consent, your Personal Data may be included in SVT customer data base, the boutiques SILVIA TCHERASSI and/or the companies that have direct relation with the trademark SILVIA TCHERASSI and related trademarks, and processed for the following purposes:

For the preparation of studies, analysis and statistical and/or market researches, with relation to your preferences on our products, so that a service personalized to your needs may be offered, and to promote other activities that may be of your interest.
For sending information and promotions, including of a commercial nature, advertising material, catalogues and invitations to events, related to SVT’s products and services, the boutiques SILVIA TCHERASSI and/or the products and services of the companies that have direct relation with the trademark SILVIA TCHERASSI and related trademarks (by post, telephone, email and other form of electronic communication).

3. Method of processing

Your Personal Data will be processed by suitable means using electronic or automated computer and telematics tools, or manually and on hard copy, exclusively for the purposes for which they have been collected, guaranteeing the security and confidentiality of data processed.

Your Personal Data will be processed by the SVT and the boutiques SILVIA TCHERASSI internal staff (employees and collaborators) duly authorized as person in charge of their processing within the scope of the performance of their duties, and possibly by external parties whenever necessary and/or instrumental for the execution of the above-mentioned purposes (e.g. service provider, couriers, technicians in charge of IT maintenance, companies used by SVT for the organization and/or management of promotional campaigns for its products or services, among others).

Please be also informed that in the event that you consent to your Personal Data processing for purposes referred to at letters (c) and (d) of the previous paragraph 2, your data should be automatically visible at all the boutiques SILVIA TCHERASSI and/or the companies that have direct relation with the trademark SILVIA TCHERASSI and related trademarks.

4. Nature of the provision of personal data

The provision of Personal Data is optional.

However, if you wish to receive information on SVT products and services and/or the boutiques SILVIA TCHERASSI and/or contact our customer service, it is necessary to fill in all mandatory fields of the relevant forms.

The processing of your Personal Data for the purposes referred to at letters (c) and (d) is subject to your prior and explicit consent. Refusal to give your consent may result in our not being able to inform you of any initiatives that may interest you and/or send you any other information of a commercial nature on products, initiatives and events of SVT, the boutiques SILVIA TCHERASSI and/or the companies that have direct relation with the trademark SILVIA TCHERASSI and related trademarks.

You may at any time revoke your consent to your Personal Data processing, writing to SVT, 400 University Drive, Suite 200, Coral Gables, FL 33134, USA, or sending an email at customerservice@silviatcherassi.com, or using the unsubscribe link which is included on all of our commercial electronic communication.

5. Communication and dissemination of data

Whenever necessary and/or instrumental to the above-mentioned purposes, your Personal Data may be processed by other entities acting as data processor, belonging to the following categories:

Boutiques SILVIA TCHERASSI and/or the companies that have direct relation with the trademark SILVIA TCHERASSI and related trademarks.
Companies, consultants and firms providing assistance and/or consulting or performing related services that are instrumental to data processing on behalf of SVT.

Your Personal Data will not be disclosed to third parties outside SVT, the boutiques SILVIA TCHERASSI and/or the companies that have a direct relation with the trademark SILVIA TCHERASSI and related trademarks, to be used for their own promotional purposes or referred to products, services or initiatives not arising from SVT, the boutiques SILVIA TCHERASSI and/or the companies that have a direct relation with the trademark SILVIA TCHERASSI and related trademarks and shall not under any circumstances be disseminated to unknown persons.

6. Data subject’s rights

Users may exercise their right to access, integrate, update, rectify and cancel writing to SVT, 400 University Drive, Suite 200, Coral Gables, FL 33134, USA, or sending an email at customerservice@silviatcherassi.com.

The owner of the Personal Data guarantees the truthfulness and accuracy of the personal data provided to SVT and/or to the boutiques SILVIA TCHERASSI.

7. Contacts

Any request relating to your Personal Data regarding this privacy policy may be addressed to:

SVT
400 University Drive, Suite 200, Coral Gables, FL 33134, USA
Email: customerservice@silviatcherassi.com

SVT reserves the right to amend this privacy policy at any time. The version published on the website is the one currently in force.

The following general terms and conditions of sale govern the sale of merchandise on the website www.silviatcherassi.com (hereinafter the "Terms"). This document together with all documents posted on our Website constitute a binding, final and integrated agreement between you and SVT Designs Inc. Please read carefully these Terms, our Privacy Policy and the Terms and Conditions of the Use of the website www.silviatcherassi.com (hereinafter the "Website").

Terms and our Privacy Policy and Website Terms and Conditions of Use.

These Terms may be modified. It is your responsibility to read them periodically, as those that are in effect will be applicable at the time of placing orders.

1. Our Data

The sale of products through this Website is made by SVT Designs Inc. (hereinafter "SVT"), a North American company which has its registered office at 400 University Drive Suite 200 Coral Gables, FL 33134, USA, Email onlinestore@silviatcherassi.com.

2. Your Data

The purchase of merchandise through the Website is strictly limited to parties who can lawfully enter into contracting on the internet in accordance with the laws of the state of Florida. In order to make purchases on the Website you will be required to provide your personal data. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.

The information or personal data you provide will be treated in accordance with the provisions of the Privacy Policy. By using this Website, you agree with the processing of such information and data, stating that all information or data you provide is truthful, and corresponds to reality.

3. Availability

Products offered through the Website are for purchases and worldwide delivery.

4. Orders

To place an order, you must follow the online purchase procedure. All orders are subject to acceptance and availability. Once your order has been placed, you will receive an email acknowledging the details of your order; this email is not an acceptance of your order, just a confirmation that we have received it.

Acceptance of your order will be perfected when we ship the merchandise, at which time you will receive a second email containing you tracking number, and confirming that your order has been shipped.

Your use of the Website to purchase merchandise indicates your agreement to follow and to be

bound by these

5. Availability of Products

All orders for products are subject to availability. In the event of supply difficulties or because products are no longer in stock, we will inform you by email about the cancellation of the order, and SVT will reimburse you.

6. Prices and Payment

All prices are in US Dollars. Prices may change without notice from time to time. The prices do not include taxes and shipping charges.

Payment can be made by Visa, Mastercard, American Express and Discover.

7. Shipping charges, taxes and international orders

You are responsible for the shipping charges associated with the delivery of the products you purchase on the Website. The applicable sales taxes amount and the shipping charges are specified on the total amount due. For the countries where taxes and customs charges cannot be calculated, you will be required to pay them to the courier at delivery.

For shipments within state of Florida sales taxes will be charged.

SVT will assume the costs of shipping within the territory of the United States of America when the purchase is worth more than USD $500.

For international orders (those that will be sent outside the territory of the United States of America), SVT is not responsible for any applicable taxes and custom duties and taxes. As the recipient, the customer will be responsible and liable for all import duties, customs and local sales taxes applicable by the country where the merchandise is been shipped to. Payment of these charges are necessary to release your order from customs on arrival.

8. Shipments and Delivery

You bear all risk of loss and damage to the products from the time they have cleared our warehouse. Please ensure that your shipping address is correct, as we cannot reroute after an order has been shipped from our warehouse. SVT will not be responsible for errors in delivery when the shipping address indicated in the order is not correct or have wrong data or omitted data necessary for its location.

Please note, that if no signature is collect at the time delivery, you agree to these terms and conditions: to authorize SVT to leave the package at the shipping address without obtaining a signature and release, and to indemnify SVT from liability for any loss or damage that may result from leaving the package at your shipping address without obtaining a signature. Delivery times appearing on the Website are estimated and are to be used only as a guide. Delivery times will start to be counted from the date of shipping. Please note that SVT does not ship to PO Boxes.

9. Returns

The merchandise purchased on the Website can be returned within seven (7) days of receipt. Merchandise should be returned in its original condition, unused, unworn, unwashed, unaltered, undamaged and with the original tags. Your items must be returned in the original packaging, including boxes, bags and other packaging materials. If your return does not meet the conditions listed, the package will be sent back to you. Returns that are damaged will not be accepted and will be returned to the customer.Please note that orders must be returned from within the same country they were originally shipped to. You are responsible for the shipping and customs costs associated with the return of the products. To return merchandise, please use the provided UPS return label.Remember that items such as sunglasses, fragrance, hats, scarfs, swimwear, promotional, sale and discounted items, and customized items cannot be returned.

10. Pre-orders

SVT may offer products that are not available for sale yet (“pre-order”). You can place an order for these items in the same way you would do for other available products. The prices of these items do not include taxes and shipping charges. Payments for purchases of pre-order products should be made by credit card only. A credit card authorization will be processed when you place the order; however, your credit card will not be charged until the product is shipped to you.

Please be aware that pre orders may take an estimated average of 10-12 weeks from the date the order is placed to the date the product is available for delivery. All delivery dates are approximated and may be subject to change. You will receive a confirmation e-mail upon shipment of the product. You will be charged the amount estimated for the product on the date

your order was placed.

11. Governing law and choice of forum

The laws of the state of Florida (without giving effect to its conflicts of federal laws) govern all matters arising out of or relating to these Terms, including, without limitation, their validity, interpretation, construction, performance, and enforcement. All legal proceedings arising out of or in connection with these Terms shall be brought solely in the city of Miami Dade County, state of Florida.